IBM, Antenna Design and JetBlue Airways Team to Take the Blues out of Airport Check-in

JetBlue Airways, working with IBM and Antenna Design, is unveiling a new self-service program designed to enhance the traveling experience. Newly designed self-service kiosks will be a critical part of the program allowing customers to check in, select or change their seat assignment, obtain boarding passes and more.

JetBlue and IBM also worked with Antenna Design of New York. Based on its experience designing the award-winning MTA MetroCard Vending Machines, Antenna analyzed the transaction flow, created optimum information architecture, designed the graphical user interface and gave the