Design Thinking: Integrating Innovation, Customer Experience, and Brand Value

Design Thinkingis packed with intriguing case studies and practical advice from industry experts. This anthology is organized into three sections that focus on the use of design for innovation and brand-building, the emerging role of service design, and the design of meaningful customer experiences. This book provides readers with the strategies necessary to encourage the creative thought process in their companies, which will ultimately help to cultivate innovation, and therefore boost business.

Amazon

Apple Books

Author Thomas Lockwood

ISBN 9781581156683

Category Design Books

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