Designing Experiences

Designing Experiences

J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user's perspective. They provide a framework of experience types, explaining people's engagement with products and services and what makes experiences personal and fulfilling.

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Author J. Robert Rossman Ph.d., Mathew D. Duerden Ph.d.

ISBN 0231191685

Category Design Books

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