Good Services: Decoding the Mystery of What Makes a Good Service

Good Services - Decoding the Mystery of What Makes a Good Service

Service design is a rapidly growing area of interest in design and business management. Good Services lays out the essential principles for building services that work well for users. It is a practical book for practitioners and non-practitioners interested in better service delivery, to guide their decision-making without the need to first learn how to design a service themselves.

Amazon

author Louise Downe

isbn 9063695438

category Design Books

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